What makes a good Marina Status Alert?

Post written by Becky at Marinas.com, published on June 17, 2020
Categories: Product Updates

Marinas.com’s Alerts tool is the fastest way to let boaters know if your docks, facilities, or team members have been impacted by a named storm or Covid-19. Make sure you relay the information most crucial to helping them plan.

What to relay to boaters in your hurricane-related update:

  • What facilities/services that your marina typically offers are OPEN?

  • What facilities/services that your marina typically offers are LIMITED?

  • What facilities/services that your marina typically offers are CLOSED?

  • If your docks or surrounding area have incurred physical damage, to what extent?

  • When do you currently anticipate reopening?

  • What are the policies related to customers accessing your facility?

  • How should customers contact you for more information?

What to relay to boaters in your Covid-19 update:

  • If your status is Partially Closed, which facilities, amenities, or operating hours does this impact?

  • What services will customers have access to?

  • What can customers expect when arriving at the dock?

  • What are your social distancing guidelines?

  • When do you currently anticipate reopening?

  • Do you have an advisory posted on your website? Add a link.

  • How should customers contact you for more information?

Marina Status Alert Don’ts

These are hectic times, and we understand the tendency to want to copy and paste information from state or government officials to communicate your limitations. We ask you, if at all possible, to take a moment to review official notices, whittle down to the information that pertains to your long-term guests and potential transient visitors, and include information specific to your operations that will help boaters update their expectations and/or floatplans.

We’re here to help!

If you are a marina owner/operator, claim your Marinas.com profile for free to share your COVID-19 status update.

Contact Marinas.com Support: 401-236-8304 / [email protected]

Marina managers: Claim and update your profile! (It's free!)