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Announcing the 2018 Boaters' Choice Award Winners and New Elite Fleet Tier

Marinas.com announced today the recipients of the 2018 Boaters’ Choice Awards, honoring the marinas which boaters most praised throughout the year. Click here to see the complete list of 2018 Marinas.com Boaters’ Choice Award Winners.

After coming under new ownership last year, Marinas.com revised what it means to be a Boaters’ Choice marina. Rather than rely on a condensed voting period at the end of the year, Marinas.com leveraged its thousands of user reviews to determine the 2017 award recipients. By relying on reviews submitted throughout a marina’s season, Marinas.com was able to give all boaters an equal voice and all marinas an unbiased assessment of their standing in the boating community.

The tradition continues this year; any marina with at least three reviews in 2018 and an average rating of at least 4 stars received the accolade of being a 2018 Boaters’ Choice Marina. This year’s recipient group is comprised of 217 marinas that consistently provided excellent experiences to their boaters in 2018.

The 2018 recipients list includes a diverse range of marina businesses, from private yacht clubs to public service yards, and locations from the west coast to Marinas.com’s hometown of Newport, Rhode Island. Marinas.com includes profiles for more than 8,500 U.S. and Bahamian marinas, which places the 2018 Boaters’ Choice winners in the top 3% highest-rated marinas in the US & Caribbean.

This year, to further recognize those that not only provided a consistently positive experience, but went above and beyond to delight their boaters, Marinas.com added the Elite Fleet tier of the Boaters’ Choice Awards. Representing the top .2% highest-rated marinas in the US and Caribbean, marinas in the Elite Fleet received at least ten boater reviews in 2018 and maintained an average rating of at least 4.8-stars. Click here to learn more about qualifications for the Boaters’ Choice Awards.

“We live in a world where providing excellent customer experiences is table stakes for success,” said Dockwa & Marinas.com CEO Mike Melillo. “The addition of the Elite Fleet tier of the BCA lets us recognize those marinas that are both overwhelmingly loved by boaters and are actively putting boater needs before immediate business needs. We believe a strong star rating coupled with a large volume of reviews confirms a marina’s excellence, and demonstrates a marina’s willingness to relish feedback, positive and negative, in order to provide the best possible experience.”

Only 21 marinas listed on Marinas.com qualified for the Elite Fleet. To commemorate their achievement, they will receive emphasized recognition throughout Marinas.com as well as a custom-framed, Elite Fleet Boaters’ Choice Award.

By: Becky Pineo, published on December 11, 2018
Categories: Boaters-Choice

Introducing Favorites & Lists: Bookmark Marinas, Harbors, Anchorages and More ❤️

We’re excited to introduce two new tools to help you plan your time on the water.

Marinas.com’s new Favorites feature allows you to save the marinas that interest you most. As you browse the site, favorite any marina that catches your eye to view later and share with friends. You might also mark a marina as a Favorite after you’ve stopped in unexpectedly and want to remember to write a review, give feedback, or plan a return trip.

The new Lists tool helps your organize your trips and bookmark future stops. Create as many as you like – one for every state, harbor, or week of the summer – and easily share with your friends on the water.

Give’em a whirl – here’s how to get started:

Adding a Marina to Your Favorites

  1. Visit any location page on Marinas.com. Location page types include Marinas, Harbors, Inlets, Bridges, Locks, Lighthouses, Ferries, Landmarks, and Ramps. You can view this list and navigate to each location page type from the Explore tab in the top menu bar.

  2. Once on the location page, click the ❤️ icon in the top right-hand corner.

And voila! You can view that location in your list of Favorites at any time.

Creating a Marinas.com List

  1. Log in to your Marinas.com profile (click here to create your free account)

  2. From any marina profile (or any other page on Marinas.com), click on ‘New List’ to start organizing your trip.

  1. Name your list and add a description.

  1. Once a list is created, you can add any marina, harborage, anchorage, bridge, etc.

You can also:

  • Drag to reorder the order of destinations in your List
  • Share your List with friends or keep it private
  • Build multiple Lists
  • Rename and edit the descriptions on Lists

Questions? Feedback? Let us know – email [email protected].

By: Reid Burns, published on March 28, 2018
Categories: Product-Updates

Marinas.com Announces 2017 Boaters' Choice Award Recipients

Marinas.com announced today the 152 recipients of the 2017 Boaters’ Choice Awards, honoring marinas which boaters have most praised throughout the year. See the complete list of 2017 Marinas.com Boaters’ Choice Award Winners.

Rather than rely on a condensed voting period as in years past, this year Marinas.com leveraged its thousands of user reviews to determine the Boaters’ Choice Award winners. Any marina with at least three reviews which averaged a rating of 4 or more stars receives the accolade of 2017 Boaters’ Choice Marina. The 2017 recipients list includes a diverse range of marina businesses, from private yacht clubs to public service yards, and locations from the west coast to Marinas.com’s hometown of Newport, Rhode Island. Marinas.com includes profiles for more than 8,000 U.S. marinas, which places the 2017 Boaters’ Choice winners in the top 2% highest-rated marinas in the United States.

“This revision in Boaters’ Choice marina selection more closely aligns with the mission of Marinas.com to empower every boater an equal voice, to provide boaters worldwide quality marine information, and to reward marinas that work to consistently provide excellent service to boaters,” said Dockwa & Marinas.com CEO Mike Melillo. “Boaters contribute reviews throughout their cruising season, so the associated ratings reflect their experiences without having to jog their memories in an end-of-year contest.”

The use of user-generated content (i.e., user reviews) to validate a product’s value (i.e., a marina’s rating) is one of several ways in which Marinas.com has evolved to meet boaters’ needs since its acquisition by the slip-booking and marina management software Dockwa in January 2017. Dockwa has also since integrated the data and functionality of Marinas.com into its software to provide a more comprehensive, seamless experience for the boater’s booking process, as well as for each marina’s business management.

While marinas use Marinas.com to increase exposure, generate sales, implement marketing campaigns, and respond to boater reviews, they simultaneously use Dockwa to respond to boater reservations, process payments, manage their docks, and communicate with customers. Boaters use Marinas.com to find information about harbors, marinas, and waterways; once they’ve set their sights on their next cruising destination, they use Dockwa to book and pay for their slip or mooring.

In the digital environment provided by Marinas.com and Dockwa, marinas and boaters can conduct all administrative aspects of their respective roles online and on the go. As the travel industry as a whole continues to trend toward a 100% digital booking and transaction process (nearly all major airlines charge travelers extra for ticket purchases made over the phone), the boating industry must follow suit.

Marinas.com has millions of visitors each year and provides information for more than 17,000 marinas worldwide.

By: Becky Pineo, published on December 05, 2017
Categories: Boaters-Choice